Laptop Repair Tips

Cracked laptop screen: what to do next

A cracked screen can usually be replaced without touching the rest of the laptop. The steps you take now keep it that way.

ICT AccessPointUpdated 31 October 20264 min read
Cracked laptop screen: what to do next: illustration

Key takeaways

  • Stop pressing the screen and avoid closing the lid on the crack.
  • Test with an external monitor to confirm the rest of the laptop works.
  • A repair needs the exact panel for your model, so give the technician the model name.

What to do right away

Switch the laptop off and avoid pressing on the glass. Do not close the lid hard, because shards or pressure can spread the crack and damage parts behind the panel. Keep any loose glass away from the keyboard.

Check if the rest of the laptop works

Connect an external monitor or a TV. If the laptop displays normally there, the board and drive are fine and the damage is limited to the panel.

Protect your files

Even with a cracked screen, your files are usually safe. If you can use an external monitor, copy important files to an external drive or the cloud before repair.

What a screen replacement involves

A technician identifies the exact panel from your model, removes the old one and fits the new one. Panels differ in size, connector and resolution, so the right model matters.

Repair or use an external monitor?

If you use the laptop at a desk, an external monitor is a temporary answer. For a portable laptop, replacing the panel is usually the right choice. Ask the technician for an honest recommendation.

Avoid a repeat

Use a padded sleeve, do not stack items on top of the laptop in a bag and do not leave small objects on the keyboard when closing the lid.

Frequently asked questions

Can I keep using a laptop with a cracked screen?

It is not recommended. The crack can spread, and loose glass can damage the keyboard or hurt you.

Is a cracked laptop screen worth repairing?

In most cases yes, if the rest of the laptop works well. A technician can advise based on the model and its condition.

Will a screen replacement delete my files?

No. A panel replacement does not touch your drive or your files.

Written by the ICT AccessPoint team

We repair laptops and build websites and business systems. Have a question this guide did not answer? Message us.

This guide is general advice. Every device and business is different, so if you are unsure, ask a technician before you act.

Cracked or lined screen?

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