Key takeaways
- Download drivers from the laptop maker, and apps from the official site.
- Read each installer screen and untick extras you did not ask for.
- Create a restore point and back up before installing anything big.
What a driver is
A driver is a small piece of software that lets Windows talk to a part of your laptop, such as graphics, sound, Wi-Fi or the touchpad. Missing or wrong drivers cause problems like no sound, no Wi-Fi or a stretched screen.
Find the right drivers
Note your laptop's exact model and Windows version. Download drivers from the manufacturer's support page for that model. Avoid websites that offer to scan and update all your drivers, as many bundle unwanted programs.
Install apps from official sources
Download software from the maker's website or a trusted store. Avoid cracked or pirated copies. They often carry malware and are illegal.
Watch the installer
Choose custom install if offered, read each screen and untick extra toolbars, browsers and offers. Do not rush through with Next.
Prepare before big installs
Make sure you have enough free space, create a restore point and back up your files before installing large programs or system-level software.
Utility software that is worth having
- A reliable browser and PDF reader.
- An office suite you are licensed to use.
- Backup or cloud sync software.
- Windows Security, kept updated, as your antivirus.
When something will not install
Check that your Windows version is supported, that you have enough space and administrator rights, and that an old version is not blocking it. If it still fails, a technician can find the cause.
Frequently asked questions
Do I need to update all drivers?
No. Update drivers when you have a problem or when the manufacturer recommends it. Windows Update covers many.
Is driver-update software safe?
Be careful. Many such tools bundle unwanted programs. Use the laptop maker's support page.
Can you install software for me?
Yes. We install drivers, applications and utility software, using properly licensed or free software.
We repair laptops and build websites and business systems. Have a question this guide did not answer? Message us.
This guide is general advice. Every device and business is different, so if you are unsure, ask a technician before you act.
